It was a hot sweaty day, almost noon and I had been seeing patients
since 7:30am and I was tired and wanted a break...But the line was still long
and every time I stood up, putting down my pen, to go for a little tea break,
someone would slide into the stool beside me and start talking about their
disease and I had to sit back again and start writing a new prescription. I had
been so long at this my brain was working on auto-pilot and I was reflecting
deep inside that I had made a major mistake by turning down that engineering
seat long ago- for now I could have been happily seated in a air-conditioned
cabin, reading blogs on the net or chatting on some social media network like
all software engineers are rumoured to do.
And then this nurse walks into the room to get my signature
on the indent book for next week’s supplies of drugs and disposables for the
department and in passing she makes this stray comment “Sir, you have such a
great job”. I looked up in astonishment and waited for her to elaborate. She
went on “My son is also your age and he is a bus driver in metropolitan
transport corporation bus and he is driving all day in the hot sun and he is
suffering so much…but you have a nice job sitting here at a table/chair and
under a fan...Sorry, don’t mistake me, it’s just an observation” says she and
she walks out.
I looked up at the old Government Issue fan turning lazily
and threatening to last just a few more turns before expiring with the effort.
And that would result in multiple memos in writing to prove that the old fan
has indeed expired and will not work anymore and then more written memos(in
duplicates/ triplicates) justifying that another fan is needed to replace this
and by the end of three months if I am lucky I would get a replacement fan. And
sitting on an old chair and table is overrated if you ask me…even that driver
guy had an interesting job and was travelling all over the city and here I am
stuck to a desk job. He or she just had to deal with the job in hand and not
worry about the fact that he has to satisfy all the stray doubts and fancies of
ignorant bureaucrats to get even the simplest essentials needed for doing the
proper work properly.
For example if you ask for a torchlight and two batteries in
the annual requisition form, some nameless clerk somewhere will look at the
list (for the cheapest option) and based on how his wife cooked breakfast for
him- he will sanction something for you- which you didn’t expect. And it will
most probably be a single battery for that year. And you will be asked to apply
again next year for the other battery and torchlight as the funds have run out
this year. And exactly one year later they will ask you to provide the details
of how many patients were treated with that single battery and if not, why not
and to give a written explanation- and will never grasp the simple fact that
the battery can never be used without a torchlight. At such times you feel
tempted to write a polite note and ask the anonymous little sh** to take the
battery and shove it up his &$$...resign and get the on the next flight out
of this country to whichever place respects you.
Anyway the point of this thread is not the stomach-burning
jealousy of my subordinates. Or even the fact that all of my subordinates are
old enough to be my parents contemporaries and hence they have a way of
comparing me with the success or failures of their offspring’s and being put in
charge of them at a young age was like being thrown to a gladiatorial ring and
asked to learn fighting there by experience. But office politics and
backstabbing will always be there everywhere and that too is not the point of
this post. What is, I will share now. The point
of this post is why despite all the aggravations that being a doctor
involves there are so many people who still line up to pursue this as a career.
Today had been declared a national strike day by all the doctors
associations to protest a lot of grievances including the humongous bad press
generated by Actor Amir Khans program trashing doctors on national television. So
although the private establishments had all closed, we of the Govt sector were
still treating patients wearing black armbands to protest our outrage for the
attack on doctors. After the afore-mentioned heavy patient influx I talked
about in my first para above- due to the fact that everyone else was on strike
- I had finished my duty time and was leaving the hospital when I happened to
pass by casualty dept on the way out. A female child of four years was being
examined by the house surgeons- the kid had taken a fall from a cycle and had
lacerated her face and was torn and bleeding all over. They had come from
Minjur (which was almost 20kms away from the city proper) and had tried to get
treated along the way in two or three other hospitals which had all been closed
for the day and so they ended up coming here.
My duty time was over, I was hungry, I was tired and all I wanted
to do was go home and relax in front of the TV. The house surgeons would admit
the kid, do first aid and the next doctor on afternoon duty who will take over
post-lunch should by rights treat the patient- that’s what my mind told me. But
I have this golden question, I ask myself when I have these doubts- if I go
home, will I be able to eat my lunch peacefully or will my conscience be
pricking all day? For in facial injuries the sooner you treat the better
results you get.
So reluctantly, I postponed my hunger pangs and spoiling the
others (the house-surgeons) half-eaten lunches, we treated the patient successfully-
a fine job, even if I say so myself and I will challenge anyone anywhere to do
a better job. After I finished, I was giddy with either pleasure at a
guilt-free mind or maybe because of hypoglycemia (low blood sugar) - I was
feeling quite happy, fresh and energetic…and I couldn’t help telling myself
that this is what we spend all those years of learning and training for- to achieve
this feeling of immense satisfaction at doing good for others- a high like none
other…despite all the trashing of our profession we are the only people who go
against nature and god and help when most wanted.
Anyway, after starting for home the second time, I sent a silent
thank you mentally to my former chief, the man who had promised to kick me all
the way from here to Pondy if I failed to take surgery as a option for my PG
during the counseling. During a talk earlier, I had casually mentioned that I was
leaning more towards the option of radiology as my first option- hey, who wouldn’t? Being a radiologist involves, sitting inside
an air-conditioned room reading books, while the scan machine – scans, diagnoses
and prints out the result and you just have to sign it- for 5000 bucks an
alphabet...do it ten times a day and thirty days a month and you are talking
about serious money earned in a relaxed way.
Anyway, my chief who had known me
from my UG days- told me that I had soft/surgical hands (his words/not mine)-
which was god’s gift and not to be wasted by lazy buggers who want to study
radiology and sit on their behinds all day… “Don’t waste God’s gift and if you
do”…was his parting threat on the phone as I went into the counseling room. I don’t
remember what exactly I said inside, but when I at last came out- I had an
admission paper with surgery on it and it was good-bye radiology, goodbye life
of ease.
So, the point is doctors don’t treat patients just for the
money – although it too plays a role- we do it primarily for the fact that we
get great pleasure in reducing pain, healing sick people and playing god. And despite
the fact that every time I go to a family function- all these assorted relatives-
sneer and ask me- “You are still in India? You didn’t go to the USA?” and
whisper aloud for everyone to hear “He must not be a very good doctor if he has
not been able to emigrate to America”. I don’t mind that kind of insults anymore-
if you chase away everyone to America who will treat you people here? Wait till
you have to catch a flight to America to get yourself treated for every
headache and cold is what I think.
And despite the money involved the satisfaction you get
treating people here- those who have no one else to help them, is more than
what you will get in America where maybe ten doctors line up to treat each
patient. So despite the condescension of everyone around- we doctors work hard
to do good and we are not in it just for the money- except for maybe a few bad
eggs who spoil the professions name. The rest of us work for the feeling of
achieving something worthwhile- a feeling which cannot be described adequately in
words….so to hell with criticism- an honest conscience does not need anyone’s certificate. So yes,
that nurse has every reason to feel jealous about my great job…what do you
think?
(p.s. the picture above is from Google Images..and not me- although i would love to look that thin...)
Sure Ash, i know that social media sites are blocked by your companies..bu hey, you guys are the best of the best in the IT filed, dont tell me that you dont have a backdoor or two to bamboozle the hr people who block your access....and i agree that a lot of the medical professionals are now concentrating on self promotion and publicity rather than doing their jobs properly....it happens and as part of the profession we do have a duty to talk about it and expose those bad 'uns..will happen soon, i believe
ReplyDeleteHi
ReplyDeleteMedicine is a very unique profession where you serve community by just doing your job and I really salute all the doctors who do it with that in mind....I have stayed out of the country for more than five years and one thing I find very special in India is that the doctors dont strictly go by the books and apply a lot they learn from experience as well...Some of the world's best doctors are in our country....I have seen some very kind, duti-bound doctors...Making money is not a crime....I agree.
On the other hand, I have seen a few doctors who totally forget the compassion that needs to be present on their side and act with a lot of arrogance....They need to change....Great post!
thanks jaishree...and as for the experience part- we really have to thank the poor people who throng the govt colleges during our student days- they provide us with unique opportunities to study and learn all diseases we would otherwise just see in the books..an average indian student during his one year of training sees more patients than maybe a comparitive american physician during ten years..so one thing our population gives us an advantage for.
Deleteand as for your other point about arrogance- totally agree- people forget that this is a service industry too and the customer is king rule applies here too...and having a lil conscience helps too